HOW LONG DO INFLATABLES TAKE TO ARRIVE?
Generally your order will take 2-3 weeks to arrive. We advise customers to allow at least 21 days for all orders, but most times we find delivery is completed well within 14 business days.
DO YOU SHIP TO OTHER COUNTRIES TOO?
Yes, we can ship to any country. Speak with our staff to confirm rates.
WHAT ABOUT SHIPPING TAX?
If the order needs to clear any local government customs the taxes will need to be paid. We can assist with clearing customs but we advise customers to do this in person as it will be much cheaper than using other 3rd party services
DO YOU ACCEPT RETURNS?
No, at this stage we do not accept returns.
HOW CAN I ARRANGE A REFUND?
Unless there is a defect with the inflatable product or a shipping problem then we do not offer refunds.
ARE YOU PARTNERS WITH EAST INFLATABLES?
No, we have no connection with East Inflatables.
HOW DO WE PAY FOR INFLATABLE PRODUCTS
At this stage, we only accept payment in the form of Wire Transfer, Western Union or Money Gram and PayPal
CAN I TRANSFER DIRECTLY INTO YOUR AUSTRALIAN BANK ACCOUNT?
Yes, this is possible however there are additional fees that need to be covered.
DO ALL ITEMS COME WITH WARRANTY?
Any inflatable purchased comes with 2 year warranty on stitching, however should the damage be caused by negligence, improper maintenance and customer errors then the warranty is void.
DO THE BLOWERS COME WITH A WARRANTY?
All our inflatables ship with blowers manufactured from a 3rd party who do not offer any warranty.
HOW DO I SUBMIT A WARRANTY CLAIM?
Contacting our staff with clear information on what is wrong with the inflatable. Photos or video is great for confirming the damaged areas. We will review all cases and negotiate a suitable compensation for you.
HOW LONG DO INFLATABLES TAKE TO ARRIVE?
Generally your order will take 2-3 weeks to arrive. We advise customers to allow at least 21 days for all orders, but most times we find delivery is completed well within 14 business days.
HOW LONG DO INFLATABLES TAKE TO ARRIVE?
Generally your order will take 2-3 weeks to arrive. We advise customers to allow at least 21 days for all orders, but most times we find delivery is completed well within 14 business days.

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